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COPYRIGHT © 2022 RELOWDA AB. ORG
NR. 559315-4197. ALL RIGHTS RESERVED.

Relowda AB
Org nr 559315-4197

Adress: Kolviksterrassen 18, 139 33 Värmdö. 
Phone number: +46 760-176686
E-mail: hello@relowda.com

If you want to read more about Relowda please press here.
To offer you Klarnas payment methods we might share your personal details and order information with Klarna. Your personal data that is shared is processed according to Klarna’s own data protection policy.

Order

When you have placed your order a order confirmation will be sent to your e-mail. If you find anything wrong in the confirmation please get back to hello@relowda.com and we will help you out.

Delivery

The delivery is included in case you buy any of our starterpacks. If you buy a test pack there will be a small fee for delivery. Our estimated delivery time is 1-3 days shipping inside Sweden. International shipping 3-5 days.

Prices

So far we only offer SEK or EURO. All taxes are included in the price shown at our site.
We reserve for any price adjustments from our suppliers or technical mistake, in case that happens we reserve the right to adjust the price.

Right of Withdrawal

As a customer you have the right by law to undo your purchase within 14 days after you received the products. Your return will be charged 39 SEK (4 euros) from your refund.

Send us an e-mail to hello@relowda.com with your name, e-mail, order number and what products you want to return. If the product or packaging is damaged we will deduct the corresponding value from the purchase.

Complaints and grievances

Our 3PL-partner inspects all products that leave our warehouse. In case there is anything wrong or if you received the wrong products, get back to us at hello@relowda.com and we will fix it. Describe the problem and eventually a solution together with your order number, name and e-mail. 

Limitation of liability

Relowda AB doesn’t take any responsibility for injuries or damage related to use of our products. If the supplier or producer has changed things beyond our knowledge or control, no responsibility is taken. But we always have the ambition to make you satisfied.

Product information

We reserve for wrong information on this site and if any product is out of stock. We don’t guarantee that our images is the exact same color and look. We always try to show you the products in the best possible way for you.

Cookies

According to the Electronic Information Act, visitors to a website must for information purposes be informed that cookies are used. A cookie is a small text file that the website requests to be saved on your computer to provide access to various functions. The information in the cookie can be used to follow a user’s browsing and we use cookies to improve your experience on the website by, for example, remembering items you put in your shopping cart which in turn helps us create better campaigns.

General terms and conditions

We reserve the right to make changes to terms at any time. Changes to terms will be published online on the website. The changed terms are considered accepted in connection with orders or visits to the website.  

Return Policy

Ångerrätten gäller i 14 dagar från det att du som köpare har mottagit varan, enligt lag om distansavtal och avtal utanför affärslokaler (SFS 2005:59). Om du vill ångra köpet och returnerar varan i väsentligt oförändrat skick får du tillbaka köpesumman för varan, inklusive fraktkostnader. Efter 14 dagar uppgår returkostnaden till 39 SEK.